Company recognized for work on smart call transfer between mobile and desktop environments
SANTA CRUZ, Calif.--(BUSINESS WIRE)--Plantronics (NYSE: PLT) today announced it has been named a 2014 Avaya DevConnect Partner Innovation award recipient for headset integration with Avaya Aura® through Avaya’s next generation applications platform, Avaya Aura® Collaboration Environment. This award recognizes Plantronics for developing innovative applications and capabilities that enable new opportunities for Avaya customers.
“As mobility moves from the periphery to the core of Unified Communications, our customers are looking for new solutions that can help them work in this rapidly evolving multi-device environment,” said Eric Rossman, vice president, Developer Relations, Avaya. “We are pleased to present this award to Plantronics for developing a solution that opens up new possibilities in the collaboration space.”
“As the work environment has become centered around what we do rather than where we are, it is important that our technology enable that,” said Erna Arnesen, vice president, Global Channel and Alliance Marketing, Plantronics. “With the help of Avaya, we developed an innovative solution that allows people to continue collaborating seamlessly as they move between desktops and mobile phones.”
Utilizing the proximity feature within the Plantronics headset and leveraging Avaya Aura Collaboration Environment, this proof-of-concept solution demonstrated the seamless transfer of audio- and video-based collaboration sessions between mobile and desktop environments. When a user wearing a Plantronics headset comes in close proximity to a desktop with the Aura Collaboration Environment, the user will have the option to switch from a voice-only experience to a more enhanced collaboration experience featuring video and file sharing.
As a DevConnect Technology Partner, Plantronics has worked in conjunction with Avaya to develop a deep level of technological integration, empowering collaboration and contact center excellence and creating an enhanced audio and video experience for any business. For more information on the Avaya and Plantronics relationship, go to: http://www.plantronics.com/us/solutions/avaya/.
Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered new trends in audio technology, creating innovative products that allow people to simply communicate. From unified communication to Bluetooth® headsets to gaming solutions, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100™, as well as 911 dispatch, air traffic control and various mission-critical applications for those on the frontline. For more information, please visit www.plantronics.com or call (800) 544-4660.
Plantronics is a registered trademark of Plantronics, Inc. The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc. and any use of such marks by Plantronics is under license. All other trademarks are property of their respective owners.