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Plantronics Introduces New IT Management Tool for Spokes; the Plantronics Enterprise Manager

Monday, March 26, 2012 5:00 am PDT



Public Company Information:

"With Plantronics Enterprise Manager, IT is able to deliver a consistent user experience across the enterprise, resulting in more collaboration, fewer help desk calls, and ultimately stronger UC ROI."

SANTA CRUZ, Calif.--(BUSINESS WIRE)--SANTA CRUZ, Calif.--(BUSINESS WIRE)--With softphone use steadily on the rise, Plantronics (NYSE:PLT) today announced the availability of the Plantronics Enterprise Manager (PEM), a new tool designed to help IT professionals centrally manage Plantronics’ Spokes™ UC audio device software. The Spokes software platform is integrated with a variety of leading softphones, giving the user the ability to answer, end, mute or adjust call volume straight from their headset.

The Plantronics Enterprise Manager provides IT with a wealth of customization options, including the ability to create customized installation packages, so only those Spokes components that make sense for their environment are installed. PEM also allows IT to manage the settings and behavior of Plantronics supported devices and optionally lock those settings preventing unwanted modifications. All of this is done through a simple check-box user interface.

“When people have a great experience with their UC audio devices, stronger adoption rates for UC overall are bound to follow,” said Bill Loewenthal, vice president, Unified Communications Solutions, Plantronics. “With Plantronics Enterprise Manager, IT is able to deliver a consistent user experience across the enterprise, resulting in more collaboration, fewer help desk calls, and ultimately stronger UC ROI.”

The Plantronics Enterprise Manager offers a variety of options for managing Spokes. Highlights include:

  • Install only the components that make sense for your company and its unique needs
  • Manage device settings so users have a consistent experience company-wide
  • Initiate security measures to prevent unwanted modifications

Plantronics devices are designed to meet a variety of end user needs, IT requirements and price constraints – all while providing quality audio and intuitive user experiences. There is a Plantronics device for every configuration, every work style and every user - making it easy to standardize on one vendor.

Organized into four product families and backed by renowned customer support, Plantronics devices are designed for how people work today.

Plantronics Blackwire®: Corded USB Headsets

Designed for in-office and mobile PC-based conversations, the Blackwire family includes the award winning Blackwire 435, an ultra discreet and lightweight headset.

Plantronics Calisto®: USB Desk Phones, Handsets and Speakerphones

The Calisto family includes the Calisto 800 series. The award winning Calisto 835 was developed for people who work from home and make calls via the PC, their mobile phone and even a home landline.

Plantronics Savi®: Wireless DECT™ USB Headsets

The Savi family includes the Savi 700 series – which connects to the PC, an office desk phone and a mobile phone. The Savi 740 includes the lightest DECT headset in the market.

Plantronics Voyager® UC: Bluetooth® USB Headset

For mobile professionals, the Voyager PRO UC is the industry’s first headset with capacitive sensors that provide better presence information by indicating to a softphone client when a user is on a mobile call. The headset comes with a plug-and-play Bluetooth USB adapter.

To learn more about Plantronics Enterprise Manager or to download, visit:

To download Plantronics’ Spokes software, visit

For more information on Plantronics’ UC solutions, please visit

About Plantronics - Simply Smarter CommunicationsTM

Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered new trends in audio technology for 50 years, creating innovative products that allow people to simply communicate. From unified communication solutions to Bluetooth® headsets, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100, as well as 911 dispatch, air traffic control and the New York Stock Exchange. For more information, please visit or call (800) 544-4660.

Plantronics, Blackwire, Calisto, Savi, Simply Smarter Communications, Spokes and Voyager are trademarks or registered trademarks of Plantronics, Inc. DECT is a trade mark of ETSI registered in France and other countries. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license.


Laurie Guarino, 831-458-7529

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